:root{--bg:#f7f6f3;--panel:#ffffff;--panel-2:#f2f1ed;--panel-3:#ebe9e4;--border:#e3e0d9;--border-strong:#cfcabf;--text:#1d1c1a;--text-2:#4a463f;--muted:#7d776e;--accent:#0d7355;--accent-hover:#0a5c44;--accent-soft:#e6f2ee;--accent-border:#b9ddd0;--warn:#a86a1c;--warn-soft:#fbf1e0;--warn-border:#ecd4a8;--hot:#b8402f;--hot-soft:#fbeae7;--hot-border:#f0c4bb;--info:#2c5f8a;--info-soft:#e8f0f7;--info-border:#c2d8e8;--radius:12px;--radius-sm:8px;--shadow:0 1px 2px rgba(28,27,25,0.04),0 2px 8px rgba(28,27,25,0.04);--shadow-lg:0 2px 4px rgba(28,27,25,0.05),0 8px 24px rgba(28,27,25,0.07)}*{box-sizing:border-box}body,html{margin:0;padding:0;background:var(--bg);color:var(--text);font-family:system-ui,-apple-system,Segoe UI,Noto Sans Arabic,Tahoma,sans-serif;font-size:15px;line-height:1.65;-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}.layout{display:flex;min-height:100vh}.sidebar{width:244px;flex-shrink:0;background:var(--panel);-webkit-border-end:1px solid var(--border);border-inline-end:1px solid var(--border);padding:22px 14px;display:flex;flex-direction:column;gap:3px;position:-webkit-sticky;position:sticky;top:0;height:100vh}.brand{padding:2px 10px 20px}.brand h1{margin:0;font-size:21px;font-weight:680;letter-spacing:-.2px;color:var(--accent)}.brand span{color:var(--muted);font-size:12px}.navlink{padding:9px 12px;border-radius:var(--radius-sm);color:var(--text-2);font-size:14.5px;font-weight:500;transition:background .12s,color .12s}.navlink:hover{background:var(--panel-2);color:var(--text)}.navlink.active{background:var(--accent-soft);color:var(--accent);font-weight:620}.main{flex:1 1;padding:26px 32px 60px;min-width:0}h2.page{margin:0 0 6px;font-size:24px;font-weight:660;letter-spacing:-.3px}.page-sub{color:var(--muted);font-size:14px;margin:0 0 22px}h3.section{margin:30px 0 12px;font-size:13px;font-weight:660;text-transform:uppercase;letter-spacing:.7px;color:var(--muted)}.grid{display:grid;grid-gap:14px;gap:14px}.grid.cols-4{grid-template-columns:repeat(auto-fit,minmax(190px,1fr))}.grid.cols-3{grid-template-columns:repeat(auto-fit,minmax(250px,1fr))}.grid.cols-2{grid-template-columns:repeat(auto-fit,minmax(320px,1fr))}.card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:17px 19px;box-shadow:var(--shadow)}.card.flush{padding:0;overflow:hidden}.card h3{margin:0 0 12px;font-size:14.5px;font-weight:640;color:var(--text)}.card h3 .hint{font-weight:400;color:var(--muted);font-size:13px}.stat{font-size:29px;font-weight:660;line-height:1.25;letter-spacing:-.5px}.stat.accent{color:var(--accent)}.stat-label{color:var(--muted);font-size:13px;font-weight:500}.stat-sub{color:var(--muted);font-size:12.5px;margin-top:3px}table{width:100%;border-collapse:collapse;font-size:14px}td,th{padding:11px 14px;text-align:start;border-bottom:1px solid var(--border)}th{color:var(--muted);font-weight:620;font-size:11.5px;text-transform:uppercase;letter-spacing:.5px;background:var(--panel-2)}tr:last-child td{border-bottom:none}tbody tr:hover{background:var(--panel-2)}.badge,td.tight{white-space:nowrap}.badge{display:inline-block;padding:2px 9px;border-radius:20px;font-size:12px;font-weight:550;border:1px solid var(--border-strong);background:var(--panel-2);color:var(--text-2)}.badge.hot{background:var(--hot-soft);color:var(--hot);border-color:var(--hot-border)}.badge.warm{background:var(--warn-soft);color:var(--warn);border-color:var(--warn-border)}.badge.ok{background:var(--accent-soft);color:var(--accent);border-color:var(--accent-border)}.badge.info{background:var(--info-soft);color:var(--info);border-color:var(--info-border)}.badge.plain{background:transparent}.btn{display:inline-block;padding:8px 15px;border-radius:var(--radius-sm);border:1px solid var(--border-strong);background:var(--panel);color:var(--text);font-size:14px;font-weight:550;font-family:inherit;cursor:pointer;transition:background .12s,border-color .12s}.btn:hover{background:var(--panel-2);border-color:var(--muted)}.btn.primary{background:var(--accent);border-color:var(--accent);color:#fff}.btn.primary:hover{background:var(--accent-hover);border-color:var(--accent-hover)}.btn.danger{background:var(--hot-soft);border-color:var(--hot-border);color:var(--hot)}.btn.danger:hover{background:#f7ddd8}.btn.small{padding:4px 11px;font-size:12.5px}.btn:disabled{opacity:.5;cursor:not-allowed}input,select,textarea{background:var(--panel);border:1px solid var(--border-strong);color:var(--text);border-radius:var(--radius-sm);padding:8px 11px;font-family:inherit;font-size:14px;width:100%}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}textarea{resize:vertical;line-height:1.6}label{display:block;font-size:12.5px;font-weight:560;color:var(--muted);margin-bottom:5px}.field{margin-bottom:14px}.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.row.between{justify-content:space-between}.num{direction:ltr;unicode-bidi:-webkit-isolate;unicode-bidi:isolate;display:inline-block}.muted{color:var(--muted)}.small{font-size:13px}.empty{color:var(--muted);padding:40px;text-align:center}.banner{padding:11px 15px;border-radius:var(--radius-sm);margin-bottom:16px;font-size:14px;border:1px solid;display:flex;gap:10px;align-items:baseline}.banner.warn{background:var(--warn-soft);border-color:var(--warn-border);color:#6f4610}.banner.danger{background:var(--hot-soft);border-color:var(--hot-border);color:#7d2a1e}.banner.ok{background:var(--accent-soft);border-color:var(--accent-border);color:#0a5340}.banner.info{background:var(--info-soft);border-color:var(--info-border);color:#1f4665}.blocked-note{font-size:12.5px;color:var(--warn);background:var(--warn-soft);border:1px solid var(--warn-border);border-radius:6px;padding:2px 8px;display:inline-block}.bar{height:7px;background:var(--panel-3);overflow:hidden;margin-top:7px}.bar,.bar>div{border-radius:4px}.bar>div{height:100%;background:var(--accent)}.bar.near>div{background:var(--warn)}.bar.full>div{background:var(--hot)}.funnel{display:grid;grid-gap:9px;gap:9px}.funnel-row{display:grid;grid-template-columns:116px 1fr auto;grid-gap:12px;gap:12px;align-items:center}.funnel-label{font-size:13.5px;color:var(--text-2);font-weight:550}.funnel-track{background:var(--panel-3);border-radius:6px;height:26px;overflow:hidden}.funnel-fill{height:100%;background:var(--accent);border-radius:6px;min-width:2px;transition:width .3s}.funnel-fill.s2{background:#2a8d6d}.funnel-fill.s3{background:#4aa287}.funnel-fill.s4{background:var(--warn)}.funnel-fill.s5{background:var(--hot)}.funnel-value{font-size:13.5px;font-weight:620;min-width:62px;text-align:end}.score-row{display:grid;grid-template-columns:1fr auto auto;grid-gap:10px;gap:10px;align-items:center;padding:6px 0;border-bottom:1px dashed var(--border);font-size:13.5px}.score-row:last-child{border-bottom:none}.score-row .dot{width:7px;height:7px;border-radius:50%;display:inline-block;-webkit-margin-end:8px;margin-inline-end:8px}.dot.on{background:var(--accent)}.dot.off{background:var(--border-strong)}.dl{display:grid;grid-template-columns:auto 1fr;grid-gap:7px 14px;gap:7px 14px;font-size:14px}.dl dt{color:var(--muted);font-size:13px}.dl dd{margin:0;font-weight:550}.chat-wrap{display:grid;grid-template-columns:310px 1fr;grid-gap:14px;gap:14px;height:calc(100vh - 132px)}.chat-list{overflow-y:auto}.chat-item{padding:12px 15px;border-bottom:1px solid var(--border);cursor:pointer;display:block}.chat-item:hover{background:var(--panel-2)}.chat-item.active{background:var(--accent-soft);-webkit-border-start:3px solid var(--accent);border-inline-start:3px solid var(--accent)}.chat-panel{display:flex;flex-direction:column;min-height:0}.messages{flex:1 1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:9px;background:var(--panel-2)}.bubble{max-width:74%;padding:9px 13px;border-radius:14px;font-size:14px;white-space:pre-wrap;word-break:break-word;box-shadow:var(--shadow)}.bubble.in{align-self:flex-start;background:var(--panel);border-end-start-radius:4px}.bubble.out{background:#dcf5ea}.bubble.human,.bubble.out{align-self:flex-end;border-end-end-radius:4px}.bubble.human{background:var(--info-soft)}.bubble-time{font-size:10.5px;opacity:.5;margin-top:3px}.bubble .tag{font-size:10px;text-transform:uppercase;letter-spacing:.4px;opacity:.6;margin-bottom:2px}.composer{border-top:1px solid var(--border);padding:12px;display:flex;gap:8px;background:var(--panel)}.qr-box{background:#fff;padding:18px;border-radius:var(--radius);display:inline-block;border:1px solid var(--border);box-shadow:var(--shadow)}.plan-block{font-size:14px;display:grid;grid-gap:10px;gap:10px}.plan-item{display:grid;grid-gap:2px;gap:2px}.plan-item .k{font-size:12px;color:var(--muted);font-weight:560}.plan-item .v{color:var(--text-2);line-height:1.6}@media (max-width:900px){.layout{flex-direction:column}.sidebar{width:100%;height:auto;position:static;flex-direction:row;flex-wrap:wrap}.main{padding:18px}.chat-wrap{grid-template-columns:1fr;height:auto}}